Job Description:

Equal Employment Opportunity Programs Senior Specialist

Class 1231


AMENDMENT: The selection process has been added to the posting and the filing deadline has been extended. This posting may close at any time, but not before 5:00 P.M. on December 8, 2017.


The Department of Human Resources knows people are the City’s greatest asset. Keeping the places our employees work free from harassment, discrimination, and retaliation helps ensure an environment in which all employees can thrive. Are you passionate about championing diversity, fairness, and equity? If so, this job may be right for you.


The Department of Human Resources Equal Employment Opportunity (EEO) and Leave Management Division

The EEO Division is the City’s central resource on equal employment opportunity matters for a large proportion of the City workforce. The division directly investigates and resolves EEO claims for more than 50 City departments. The division provides critical EEO training for employees, and implements cutting edge policies around issues like lactation at work and gender-neutral bathrooms. The division helps find reasonable accommodations for disabled employees under the Americans with Disabilities Act (ADA), and its leave management group helps employees and departments understand the complex array of leaves available under local, state, and federal law. Finally, the division analyzes and reports on City workplace diversity.


What you’ll be doing:

You will be a well-versed and highly capable in all aspects of EEO policy and investigation, workforce diversity, and the ADA reasonable accommodation process.

You will handle complex EEO complaints and enforce Department of Human Resources policies, as well as local, state, and federal law.

Duties of EEO Senior Specialists:
1. Conduct and supervise the investigation, response and settlement of discrimination complaints filed directly by individuals or through governmental agencies by applying mediation and investigation techniques in consultation with the City Attorney’s Office and the Department of Human Resources.

2. Interpret and explain Federal, State, local and other polices and procedures on equal employment opportunity in response to inquiries from departments, employees, applicants and the public.

3. Develop, design, coordinate,  and provide technical assistance and deliver training programs for departments in EEO, sexual harassment and prevention training, Americans with Disabilities Act (ADA), workforce diversity, and other areas as necessary.

4. Supervise and participate in developing and amending EEO policies and procedures including Title VII, Genetic Information Non-Discrimination Act (GINA) and ADA.

5. Supervise and direct the compilation of periodic reports of the City’s or a department’s workforce by collecting, compiling and analyzing data (applicant flow, referral and appointment, workforce composition and demographics data) pertinent to EEO; supervise, direct and provide training in the analysis of workforce utilization.

6. Supervise and provide technical assistance to departments on ADA in compliance with Federal, State and local laws.

7. Supervise and direct activities in the EEO division of the Department of Human Resources or in a major City department.

8. Supervise the work of professional and other staff in the areas of recruitment, data collection and in the development, processing and transmittal of information regarding equal employment opportunity work force diversity.

9. Monitor City and departmental compliance with Federal, State, and local EEO laws, regulations and guidelines.


We’re looking for someone who:

  • Thinks critically to make decisions – You need to process a lot of, sometimes conflicting, information and make decisions about next steps under deadlines.
  • Hits the ground running and keeps pace with the team – Coming in the at the senior level, it is expected that you know your stuff and can quickly assimilate anything new. Accuracy and timing are both critical in this field.
  • Can keep all the plates spinning – You will be handling multiple cases or complaints simultaneously, and you may be asked to help with additional projects and activities.
  • Is analytical – You’ll take in and coalesce information from multiple sources.
  • Keeps cool – EEO issues can be highly emotional and stressful, so you have to be the adult in the room at all times.
  • Is an exceptional communicator – Whether it’s an e-mail, report, or presentation, you have to be clear.

A few reasons you might love this job:

  • Your work will directly impact people’s lives
  • You will be challenged daily.
  • You will work with a great team of people who are passionate experts in their fields.
  • You will have opportunities to develop your knowledge, skills, and abilities.
  • You will work in a department with integrity, which trusts, engages, and values its employees.


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